LKHK Make-Up Class Policy
Last Updated on 6-May-2019

ALL MAKE-UP CLASSES MUST BE REQUESTED BEFORE THE START of the lesson your child will be absent from. 

Make up classes requested after the missed class will not be valid.


補課申請必須在缺席當天上課前提交 , 否則將不被接受。

Parents must inform LKHK by using the online make-up request link below.
 
Before the start of the lesson of your child's absence. All other forms of requests will not be accepted.
(e.g. in person, over the phone / message) 

Only valid make up requests will receive an email confirmation.

1. Make-up requests for the same class, incorrect date or venue will be invalid.

2. Make up classes requested beyond the last date of enrolment are also invalid and no response will be given.
HOW TO REQUEST A MAKE-UP CLASS
1 Week Make Up Classes
Where your child is absent for 1 week you have the following options:

Option 1
Send a friend to the class your child is absent from. 

Please copy and paste the template below, filling in the blanks and send to enquiry@littlekickers.com.hk. 

Your request should be submitted 1 week before your missed class to give LKHK sufficient time to confirm availability. 

An email will be sent to confirm your friends place in class.
Option 2

Request a make-up class at a different Class/Venue. All make-up classes must be requested before the start of the lesson your child will be absent from. 

Make up classes requested after the missed class will not be valid.

If you request a make-up class within the same week as your missed class, your request must be made 1 week in advance to give Little Kickers sufficient time to confirm availability.

All make-up classes must be taken within the weeks booked as part of your 6 or 12 weeks package, make-up classes will not be added onto the end of your package.

Make-up classes are subject to availability, see Little Kickers website for a list of available classes and venues.


Please note, each make-up class may only be rescheduled once.


Make-up class example: 
When using our make-up link either via the Little Kickers website or WhatsApp link.

Steps 1, 2 and 3 should all be completed correctly to ensure your make-up request is valid, please see below:
2+ Week Make-Up Classes
When your child is absent for 2 weeks or more you have the following options:

Option 1 and 2
See above (same as 1 week make-up classes)

Option 3
Defer/Freeze all remaining classes. 

Parents must inform LKHK by using the online defer request link below.
 
Note, this will be subject to availability as your place will be made available once you defer. 

Defer requests should be made 1 week in advance, defer requests received after this time will not be accepted.

Bad Weather Policy
In the interest of students safety, Little Kickers Hong Kong reserves the right to cancel classes when a venue is deemed dangerous due to inclement weather. No refund, credit or make-ups will be provided.
During times of severe weather classes will be cancelled
(e.g. black rain and Typhoon 8 and above)
The message for cancellation will be released as soon as possible to give enough
notification time. These measures indicated have been designed to allow time for students and coaches to travel safely to and from the venues.

Little Kickers reserve the right to make changes to our terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on our website.